Ring Video Doorbell

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M
Crackling noise

HiI have a Ring Doorbell and I had it for 3-4 year ago. It has been working great.It has start to have a crackling noise when you make a live view and it is impossible to hear the other side.I thought it was the doorbell that was broken so I bought a Doorbell2 but the same problem :/ what is the problem.

9087

3

1

19-04-2020 13:15:22

Responses (2)

  • R

    I have just bought the stick up camera and used it for the first time my tech pro son has set it up but when we go onto live and we talk from my phone through the camera its crackles like the speaker isn't right ? Any advice please ? I'm not impressed as it effects anyone understanding what we are saying through it ? I have the recordings with crackling on

    0

    18-02-2021 18:18:19

    • B

      I have the same problem. Ring please fix it.

      0

      18-05-2021 15:06:18

        U

        I’m having the same issue. Why has this not been solved?

        0

        10-02-2025 20:31:30

        U

        Did anyone find the answer to this. I’m having the same provlem

        0

        25-05-2025 19:02:50

        J

        Hi neighbors. This Help Center page will provide you with steps to try if you are experiencing poor audio quality. https://ring.com/gb/en/support/articles/odu0k/fixing-audio-and-video-issues

        0

        26-05-2025 19:51:09

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