English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
R
User Solution
Connect to new WiFi - instructions don’t work
wifi
connectivity
troubleshooting

I set up a new router yesterday and my Gen 2 ring doorbell is the only device left to connect. I’ve looked at all the set up guides, instructions in the community etc and nowhere in the app is there a Change Network option under device health. I removed the doorbell and hit the orange button and nothing changed (although the white circle did spin) So I thought I would remove the device from my app and just reset it up….but no, it now thinks I want to either share the ownership or transfer it. Genuinely have never seen such an intelligent device be so dumb when it comes to connecting to WiFi!!! So now I don’t have a functioning Ring doorbell just because of a new router. It will go into the bin unless I can resolve it within the next few days. Any help would be appreciated. Literally….all I wanted to do was attach the doorbell to my new WiFi network name.

257

0

2

29-03-2024 11:13:22

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members