Ring Video Doorbell

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Cant have my faulty items collected

I have had these 2 ( second set of faulty bells) sitting since march. No response to emails. I have since sold the replacements as they really are pants. How do i get them collected? I font want charged for them again and cant get in touch with the courier to collect them.

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25-08-2020 13:34:03

Responses (1)

  • T

    Hi neighbor, I would contact our support team to assist you with the return of your replacement device. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    26-08-2020 16:32:46

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