Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Can’t connect to ring Wi-Fi when trying to setup
hardwired-video-doorbell
troubleshooting

Power went out and somehow the ring door bell is showing it’s not connected to Wi-Fi, already reboot my router, also try to go through set up again but some how when I get to the step up To join the ring Wi-Fi, I’m unable to join.

623

0

1

27-07-2022 01:34:54

Responses (3)

  • U

    I’m having the same issue after our internet went out for about 20 minutes, I’ve tried all the suggested tips and nothing is working 😭

    0

    27-07-2022 01:55:00

    • U

      Okay I just tried a hard reset by holding the button on the back for 10-15 seconds and it finally let me re add the device. I reconnected by saying Wi-Fi had changed and it worked.

      0

      27-07-2022 02:01:15

      • U

        Thanks, I try the two suggestions, still not working. I call ring support and went through the same process , still not working so they sending me a new replacement but thanks for the help.

        1

        28-07-2022 07:58:23

          T

          Hi @user18794. I'm glad to hear that our support team was able to resolve this for you!

          0

          29-07-2022 05:34:08

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      3

      User
      Solutions

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution

      U

      user_05df36

      1

      User
      Solution