Responses (1)

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ppwhite

DITTO! Repeat, repeat, and repeat. Got 2 Ring stick-up cams, and even though the batteries die within a day I can't return them. Got 2 solar panels but guess what - they don't work with the stick-up cam! I can't change the power source. Pitched a fairly impolite fit on the phone a couple of weeks ago (sorry, but it was deserved) and just got a run around. A supervisor finally agreed to send 2 new cams. Guess what? They don't work with the solar panels. So I need to return them (the company DID send me a prepaid postage woot [sarcasm]) but am stuck with 2 stick-up cams with batteries that don't hold charges and 2 solar panels that don't work with them. $300.00 lost, along with untold hous playing with the things. Totally and completely disgusted and will spread the word as much as I can.

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20-11-2020 14:42:26

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ppwhite

I missed the 30 day return, which, in a pandemic, is useless. Like I said, the customer support person was unable to do more than repeat the same policy over and over and over and his manager changed one word and then repeated that over and over and over. I tried calling the support team and could n

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20-11-2020 19:50:46

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ppwhite

DONE with these. done, Done, DONE! Charged up the batteries last Saturday. Plugged them in again Sunday to be on the safe side. Put batteries back in stick-up cams Sunday afternoon. Guess what! Batteries are critically low. Going to harass people up and down and back and forth - want my $60.00 prote

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04-12-2020 16:38:49

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ppwhite

Actually THREE HUNDRED SIXTY DOLLARS with the protection plan. And the instructions you sent to delete the account? They don't match the web page. More fun for me to now have to chat with someone to delete the account - can't wait - that should only take an hour or so.

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04-12-2020 16:44:12