Ring Video Doorbell
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Blue light would not shut off
Hi guys, I am having trouble resetting the ring doorbell. The blue light will not shutoff and I did a hard reset by holding the orange button for 30secs. Has anyone had this issue before and what else can I do?
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07-06-2020 16:53:23
Responses (1)
- J
Well, just talked to tech support. They said the unit is basically frozen. They only have a 1 year warranty. So, they offered a little tiny $35 discount to buy a completely new unit. It could have been their firmware update that hosed it, but now I'm stuck with paying for a new one. I'm g
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07-06-2020 18:26:16
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Jeeman
Mine too. It started yesterday. Button on the back does nothing and the only thing that has any effect is shorting the top 4 pins on the back with something metal, which turns off the light but when I release, it goes back to a solid light.
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07-06-2020 16:59:20
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