‎Black Video Recordings - Ring 2

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Black Video Recordings - Ring 2

I've now received 3 black 40-second video recordings on my new Ring 2. I can see the Live View on my phone. The black recrodings has the Ring logo on it twice, as if it's a double video. Please help!

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30-10-2019 22:31:32

Responses (1)

O

ooops

I had 3 such recordings today as well.

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31-10-2019 02:57:13

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I

Indygirl

I am also getting black recordings on Event History recordings..the camera view (smaller picture) shows a live veiw but when I tap on it to go to larger screen live view..I also get a twirling wheel and no picture.

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03-11-2019 00:19:48

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