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Battery Doorbell Pro and Hardwired Transformer
hardwired-video-doorbell
battery-video-doorbell
troubleshooting
Hey guys, My battery doorbell pro doesn’t work with the mechanical chime in our home. If I installed the ring hardwired transformer to update/upgrade ours, will the mechanical chime work with the battery doorbell pro I installed? It’s an older model NuTone. I can’t find the exact model number. Please let me know. Thanks!
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06-04-2025 11:34:43
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Caitlyn_Ring
Hi @user_522084. It's possible that the transformer doesn't provide enough power for both the Doorbell Pro and your chime kit, but the chime kit itself may also not be compatible. The transformer needs to be 8 to 24 VAC, 50/60Hz, 5VA to 40VA. What does your transformer currently provide?
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08-04-2025 12:24:41
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