Android app says hardwried, firefox says battery

Question

My Ring Doorbell 2 is hardwired.  My Android app says hardwired.  Firefox browser says battery.  Battery Level was 100%, now 38% after a few days.  My faith is the Ring SW is declining.   Words of advice.  Thanks

Justin_Ring · Accepted Answer

Hi @user72700. I was able to find this Community post where other neighbors had a similar concern. There is a marked solution with steps to try and what to do if those steps do not help.

Ring Video Doorbell

Android app says hardwried, firefox says battery

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