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Ring Video Doorbell

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A “flash” of light appears at the start of each motion recording

Hi. Have had my new doorbell 2 for approx 1 week. Re the above header - by the time the video clip has "settled down" it is impossible to view the persons face etc, as they have either turned around or enterred the house. Not an issue at all for household members, but as and when any bad guys appear, it will be pretty useless, unless i can fix this - any ideas?

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08-04-2020 06:39:05

Responses (2)

  • U

    Hi my doorbell also done something simliar not regular had ring 2 doorbell for approx 7 weeks first time its done this. If its someone taking a picture ring did not detect anyone coming up my pathway Any ideas whats going on or have i had a creeper which ring did not detect !

    0

    06-01-2024 09:36:58

    • J

      Hi @user73589. This is normal, and it is not someone taking a picture of your Ring device. It is a night vision filter activating within the Doorbell, which can at times activate during the middle of a recording.

      1

      08-01-2024 07:00:35

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