‎3rd Camera video question

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userneedsinfo1

3rd Camera video question

troubleshooting

wireless-security-cameras

I have ring with two cameras that have provided video. I added a third camera and now messages claim I need a “protect” product to see the videos on camera 3. What gives?

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05-07-2023 11:45:31

Responses (2)

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meme
@userneedsinfo1 Do you currently have a Ring subscription plan? I think that is what is meant by the "protect" plan, which is needed to view videos. How long have you had the other two cameras? Perhaps you were on a trial period that has ended. https://ring.com/protect-plans https://support.ring.com/hc/en-us/articles/360061192351-Ring-Protect-Trial-information
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07-07-2023 06:16:05
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-08-2023 06:17:04
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