Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
2nd Gen stopped
battery-video-doorbell
cs-support
My doorbell is charged,the app says it is 100% charged (its just over approx 15 months old) it goes offline… i get it back online after pressung the orabge button and it stays on, put it back up and in 10minutes its dead, goes offline even when you press it it doesnt ring… i plug it in and ahows fully charged again… i gave up and got a new one…. Wondering if water could of got in or what?? Any ideas?
185 •
0 •
0 •
04-03-2024 04:02:58
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user0803. It’s possible it could have been physical damage to the Doorbell due to weather or some other factor. Any suggestions on our end would be pure speculation though. Typically if the Doorbell doesn’t respond after making sure it’s fully charged and holding down the setup button for 20 seconds, we recommend getting in touch with our support team.
0
06-03-2024 09:58:09
•