Wired Stick Up Cam - Streaming Error

My stick up cam has a streaming error when I try to connect to it. I've attempted reconnecting to it from the app, I've removed it from my devices and re-added it, but whenever I go to view it, it says streaming error. The camera is close to the router, even closer than some battery powered stick up cams that are working absolutely fine. Apparently there is no support option for people who are deaf or hard of hearing; the support line is where its at, so what can I do fix or replace my camera?