Ring Security Cameras

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Wired ring camera will not connect to WiFi
hardwired-security-cameras
connectivity
troubleshooting

I recently moved and went to connect my wired ring camera to the new WiFi and it will not connect. Have tried multiple times and each time it gets to the part where I type in my WiFi password and it says failed to connect. The weird thing is I connected 2 stick up cameras without issue right after. Camera is very close to my mesh WiFi’s main hub also.

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19-09-2021 02:25:20

Responses (2)

  • A

    I recently went through this very same scenario. Except I didn't move, I got a new mesh wifi system. Turns out that my wifi is a dual band, 2.4, and 5g. If your camera happens to be picking up the 5g, it won't connect. Same with my ring doorbell wired. I had to create a 2g only guest network and then log my ring products onto that. Everything works perfect again. I remember how frustrating and angry it made me, so I hope this information can help you. Cheers

    1

    24-09-2021 12:52:08

    • B

      have the same problem in 2 different place. when need to change battery of camera i have problem to connect it to wifi. i am really angry with that. i have tried all to be good, changing wifi channel, changing security, reboot routeur and base station, even if i am next to all device it cant connect to the wifi.

      0

      02-01-2024 05:21:05

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