Responses (1)

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  Caitlyn_Ring

  Hi @user41637. To use the siren on the Indoor Cam, you'll need to activate the Live View and then toggle the siren button on. It will not automatically be triggered. For the two-way audio, ensure you are pressing the microphone icon on the Live View to speak through the Camera. Double-check that you have given the Ring app permission to use your microphone in your phone's settings. If this isn't working, try performing a reboot in the Ring app with the steps listed [here](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-). For further support, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406).

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  07-04-2023 06:56:10

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  user_6f7edb

  Hello. I ordered five ring spotlight plus cameras and all five cameras have this issue. No siren and the visitor cannot hear me through the cameras, but I can hear them. Also, the app shows the siren ringing but no sound comes out from cameras. I have spent over two hours with Ring tech support but they were not able to help. Please help. 

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  23-09-2024 09:31:51

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  Caitlyn_Ring

  Hi @user_6f7edb. Our support team should have walked you through all applicable troubleshooting steps. At your convenience, please reach out to our social support team on Facebook @Ring. We'd be happy to walk you through all troubleshooting steps.

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  01-10-2024 04:45:20