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user15288

Video not ckear

cs-support

video-quality

![Screenshot_20220622-010112|690x310](upload://bacpkBuzGG3PQPJjHZYZBmW74qI.jpeg)Why does my video have a dark area during the day in the same spot that doesnt go away

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22-06-2022 05:11:03

Responses (1)

T

Tom_Ring

Hi @user15288. I suggest reaching out to our support team to take a closer look at this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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23-06-2022 22:19:47

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