Ring Security Cameras
Upside down view from outdoor solar powered stick on camera
HELP!!I've just installed my new ring products. I have 2 solar powered stick up cameras for the outside of my house. However, the view is upside down. I see directions on the app on how to correct this on the indoor camera. This doesn't apply to my situation. Any ideas?
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22-06-2020 11:52:55
Responses (4)
- B
Aloha I posted about this issue, along with my solution, in the Ring Community Feature Request Board and need you to give Kudos to it so those in-charge of development at Ring will take notice and get this done. This could be a fairly quick feature change for Ring, but you need to up-vote my suggestion with a Thumbs-Up/Kudos, so please click the link and vote! [https://community.ring.com/t5/Feature-Request-Board/Rotate-image-for-any-all-Ring-cams-in-app-s-device-settings/idi-p/57340](https://community.ring.com/t5/Feature-Request-Board/Rotate-image-for-any-all-Ring-cams-in-app-s-device-settings/idi-p/57340) Mahalo and Aloha!
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05-09-2020 01:42:34
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- A
From my perspective, Ring should either add the settings feature to flip the Stick Up Cam video footage or offer the Adjustable mount, linked below, for free to anyone with Stick Up Cam’s. Such a simple software feature to add and such an aggravating issue for customers to have after buying a brand new camera. Mount Link: [Mount for Stick Up Cam | Smart Home Security Accessories | Ring](https://ring.com/products/stick-up-security-camera-mount) I just chatted with support and Ring has the flip video setting for the indoor cams so it should be very simple to add this setting to the Stick Up Cams. This is a feature that is all over the internet on many blogs and I have seen countless posts and requests for this feature. Seems to be a widely frustrating issue across the internet.
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30-08-2023 06:14:53
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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29-09-2023 06:15:42
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Chelsea_Ring
Hey @psychrn. The steps you have found are to rotate the Live View of the Indoor Cam, as this is our only device that you can do that with at this time. You will be unable to rotate the Live View of your Stick Up Cam at this time, so you will need to ensure you rotate the device to have the proper view.
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23-06-2020 07:44:36
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