Ring Security Cameras

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Trouble reconnecting

I have 3 Ring spotlight cams with solar panels. One became disconnected and was relocated. When I do the reconnect process and push the buttom on the top of the camera, the light does not begin flashing. The instrutions say the battery made need replacement. However, under "Device Health", it says the battery is 61% charged. The batteries for my other 2 cameras are shown as 100% charged.It is puzzling that the battery is only 61% charged - though I know that shouldn't affect reconnecting - because the solar collector is in full sun.Any suggestions?Thanks in advance.

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27-09-2020 18:35:05

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