Stick Up Cam Plug-In Unable to "complete the final setup steps"

Just finished installing my new Ring Stick Up cam by plugging it in and following the setup steps...except the "final setup steps", since when I touch that button on my iPhone, nothing further happens. I called Ring Support and after talking to a lady with poor English, she asked me to call back in 10 minutes. I'd rather not. Any thoughts on how to proceed? My thought is to unplug it and start over, but not sure what the ramifications are.