English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
E
Stick Up Cam Elite and Doorbell Elite PoE status offline

I just added a Stick Up Cam Elite PoE alongside my Ring Doorbell Elite. Both were setup using PoE, and they're not connected to WiFi. Originally, the camera gave me a bunch of fits setting it up, saying it couldn't connect to WiFi when I told it I was using Ethernet. It did finally connect. However, now when I check the Stick Up Cam in device health, it says: Status: Offline (in red letters) Connection Type: Ethernet (in red letters) However, it still seems to be active, and I can see the live feed. For grins, I decided to check my doorbell, which has been active for months and it has the same thing: Status: Offline (in red letters) Connection Type: Ethernet (in red letters) Is this normal for PoE equipment? Is there a way to clear this "issue"? Is it an issue?

4031

0

7

28-03-2020 04:56:51

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members