Ring Security Cameras
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Spotlight can door ribbon damaged
troubleshooting
wireless-security-cameras
Hi. I have a Ring battery powered Spotlight Cam but have damaged the small ribbon cable connecting the lid to main body of the camera unit. This happened when I tried opening a jammed lid to take out the battery to charge and I forced it open. I’ve not been able to locate a replacement ribbon cable and wondering whether this can be replaced. Does anyone know where such a replacement can be found? Thanks. Rav
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10-02-2023 03:49:13
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Tom_Ring
Hi @user36033. For this concern, you'll need to contact our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-02-2023 02:09:30
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