Spotlight Cam Pro( wired) -Dashboard image not refreshing(but other cams are)

I installed some Ring cams for my neighbor. Doorbell Pro 2 wired and Floodlight Cam Pro wired a couple of weeks ago. Dashboard refresh for those 2 cams have been fine since day one. After waiting for the hardwired kit to arrive, i installed her Spotlight cam pro with the hard wired kit yesterday. The Spotlight cam pro dashboard image only refreshes if it detects motion/event or you do a live view. The Doorbell and this spotlight cam pro are connected to a Ring Chime Pro 2 and the Floodlight cam is connected to a Netgear wifi extender. Everything has 40-50 signal strength. so the dashboard refresh is not a weak wifi signal issue. The doorbell refresh works fine and it is connected to same chime pro 2 as the spotlight cam pro with refresh issue. Everything works as it should with the Spotlight cam pro (motions/alerts/etc) except the dashboard refresh. I experienced on my own system the dashboard image not refreshing last year but it was for all cameras and it fixed itself after a power outage. I have never seen 2 cameras refreshing but not the third. I have been seeing some weird issues mentioned on this forum with the Spolight cam plus and pro cameras. The cam is in wired mode(i actually didnt install the battery so neighbor would know if she sees the camera offline that it decided to switch to battery mode like i have seen mentioned here). Anyone else experience this ? Is it by design or maybe a bug in the new spotlight cam pro? I did read that the screen refreshes on battery cameras didnt refresh as often as wired to save on battery life. Not sure since the alternate power options (solar,plug in and wired) for the new spotlight cam plus and pro all use the same spotlight cam pro and plus battery cam that that for some reason even though the device showed wired that the app thought it was a battery version.