Spotlight Cam Pro camera preview unavailable

Brand new camera and all of a sudden for the past week not been able to look at live view, dashboard won't update even though my doorbell cam works absolutely fine. Have a wifi extender so the spotlight camera is online with good connection, tried rebooting the device, change network, tried brand new battery again nothing, tried uninstalling and installing app again and again nothing still not available. Only had this camera a little over a month now and it was working fine until the app updated on 13th May. It detects motion and lights work fine but no camera preview or live view, this is annoying because the camera and accessories wasn't cheap.