Ring Security Cameras
Spotlight Cam Battery would not recognize Super Solar Panel
My Spotlight Cam Battery came in before the Super Solar Panel did so I went ahead and installed it as a Spotlight Cam Battery and mounted the Spotlight Cam and got it working. When the solar panel and the extra battery came in, I installed them and tried to get the cam to recognize the solar panel. The Spotlight Cam recognized the extra battery but it wouldn't recognize the solar panel. I gave up after dark and tried it again the next day when the solar panel was in the direct sun. I unplugged the solar panel and plugged it back in. The Spotlight Cam finally recognized the solar panel but now it said it did not have a battery in the left side and the right battery dropped from 100% to 86%. It also said the solar panel did not have full sun and was charging slow even though it was in the direct sun. I decided to uninstall the Spotlight Cam and re-installed it as a Spotlight Cam Solar. When the install completed everything started working like it was supposed to. The Cam recognized both batteries and the solar panel. If you have a Spotlight Cam installed before installing a solar panel and you are having problems try uninstalling the Spotlight Cam and re-install it as a Spotlight Cam Solar. Be sure the solar panel is plugged in to the Cam before you start the install. Dale
1109 •
0 •
6 •
10-12-2020 01:01:06
Responses (2)
- J
Thanks I had same issue and your post re uninstall as battery cam and reinstall as solor cam saved me figuring it out on my own
•0
12-12-2020 07:19:43
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Boone
Thanks @DaleG for taking the time to let other "Ring Neighbors" know about this tip. Looks like when you re-accomplished the set up, it downloaded the correct firmware it needed to make your solar panel operational. :)
1
10-12-2020 06:20:59
•