M
Spotlight cam battery lights dim
battery-security-cameras
On my spotlight cam the right side LED lights are very dim but the the other side is nice and bright. Not sure why this has happened and can it be fixed
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16-01-2021 11:50:11
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Marley_Ring
Hi there, @Mandie4711! These lights should certainly illuminate at their brightest, or at least at the same brightness for both sides. Try power cycling the Camera by removing the battery and reinserting after a few moments. If this does not improve your Spotlight Camera lights operation, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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19-01-2021 05:02:59
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