Ring Security Cameras
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Spotlight cam always on
We installed our spotlight cam about a month ago. The lights stay on all night. Even if we manually turn the lights off, the lights turn back on. Has anyone else had that problem? If so, is there a remedy? Thanks.
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31-03-2020 00:12:14
Responses (2)
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Hi @Jcarcich. If the above mentioned suggestions didn't seem to correct the issues that you are having, it would be best to reach out to our support team to look into this further for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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16-03-2021 18:41:59
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Jcarcich
Has this issue ever been resolved? I’m having the same issue where my light is on for the set time then goes off for about 5 seconds then comes on. This happens all night long, so it never turns off really! Even when I change the settings. Furthermore, my car is parked in front of it, so there is definitely no motion to set it off. Should not be happening.
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15-03-2021 11:52:39
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