Ring Security Cameras

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Sport light battery cam dead

My spotlight battery cam is only 2 months old - a replacement supplied by Ring when my original camera died from wet weather. It was working fine until two days ago when it started to flash white and blue alternately for a while but now it’s completely dead. Fresh batteries and reset button have made no difference- it is completely unresponsive and the app shows it is offline. Is there another way to reset it (other than the reset button on the top). The battery light indicators inside are glowing red showing it is receiving power. I can’t get through to Ring on webchat, I’m guessing that’s down to covid19....

3738

0

1

22-04-2020 02:13:01

Responses (3)

  • P

    My spotlight battery cam is only 2 months old - a replacement supplied by Ring when my original camera died from wet weather. It was working fine until two days ago when it started to flash white and blue alternately for a while but now it’s completely dead. Fresh batteries and reset button have made no difference- it is completely unresponsive and the app shows it is offline. Is there another way to reset it (other than the reset button on the top). The battery light indicators inside are glowing red showing it is receiving power. I can’t get through to Ring on webchat, I’m guessing that’s down to covid19....

    0

    22-04-2020 02:11:47

    • D

      I am having what seems like the exact same issue. Ring spotlight battery cam has stopped working and is unresponsive. The unit is only about 4 months old. I have changed / recharged batteries, tried resetting, but there is zero response from the unit. I have another couple of ring products that are working fine, and I have interchanged the batteries and I know its not a battery or wifi problem. Any suggestions would be much appreciated.

      0

      22-04-2020 02:59:11

      • R

        I have the SAME problem. I really want to love this product , but I’m exhausted with all of my RING fails.

        0

        05-09-2021 12:15:27

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