Ring Security Cameras
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Solar Panel Connectivity > Spotlight Cam Plus Battery,
solar-panel
installation
troubleshooting
wireless-security-cameras
Hi I bought my parents 2 Spotlight Cam Plus Battery, (from Amazon as they were out of stock on the Ring site) and 2 Solar Panels (barrel connector). Looking at the back of the cameras though ,there is no socket into which the solar panel lead plugs in, USB/Barrel or otherwise. I have two cameras myself, both of which were bought without Solar panels, but which I subsequently added the solar panels with no issue, so I assumed I could do the same again. Has anyone experienced similar, or are able to provide any advice? Thanks Matt
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16-01-2023 12:12:29
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Caitlyn_Ring
Hi @user33430. The Spotlight Cam Plus Solar should have a USB-C port on the back where you can connect the Solar Panel to it. There may be a small cover on the port, but the port will be located above where the QR code is. If you don't see the QR code, remove the back plate that the ball joint is connected to, and you should see the QR code and device information along with the USB-C port above that. It does sound like you purchased an older generation of the Solar Panels, since you mention that they have a barrel connector. You can either swap these for the current version of the [Solar Panel](https://ring.com/products/small-solar-panel-usb-c), which has a USB-C connector, or you can use the [Barrel Plug to USB-C Adapter](https://ring.com/products/barrel-plug-usb-c-adapter). I hope this helps clear things up! :)
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17-01-2023 07:20:34
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