Ring Security Cameras

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Snapshot captures deleted
troubleshooting
snapshot

I have just changed my snapshot capture frequency from 14min to 5 min on a stick up cam spotlight. I did not realise that updating the frequency would delete all my previous snapshots. Is this supposed to happen? I searched other topics and it was mentioned that this shouldn't happen, but it has happened on 2 of my cameras today. Is there any way to recover them?

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24-10-2022 07:38:45

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