Ring Security Cameras
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Rossi is stuck at 63?
My router and camera are about 20 ft apart. I added an extender but still don’t get notifications until the person is walking away. Also I only get notifications if someone is within 6 or 7 ft of the camera. Any idea how to fix these issues?
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10-10-2022 18:35:53
Responses (1)
- T
I connected an extender, outside, approximately 7’ from the camera with no change. I continue to only get notifications when a person is even with the camera when they arrive, not when they leave. I currently have my front yard divided into 3 zones instead of two. How far, in feet, can I expect
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19-11-2022 19:57:06
THi @Tenna1970. I suggest reviewing this Help Center article [here](https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery#:~:text=In%20addition%2C%20your%20Spotlight%20Cam,HD%20video%20of%20visitors) to ensure that your Spotlight Cam is positioned c
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21-11-2022 22:52:32
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Tom_Ring
Hi @Tenna1970. This could be due to the positioning of your Ring Camera. What specific model do you have? A low [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) will typically yield slower notifications. Try connecting your Ring Camera to a WiFi hotspot to see if that will allow you to get notifications faster. This will let you know if your network connection is the issue. Let me know if this helps.
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12-10-2022 17:01:09
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