Ring Security Cameras
Ring products and new Samsung S20 issues
I have several ring products, which I love, but just got the new Samsung S20 phone yesterday, and the live ring app hangs and does not load. Any suggestions?
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06-03-2020 04:07:09
Responses (2)
- B
Yes, I tried that. Dashboard works, but as soon as I pick a camera to show "Live View" It hangs.
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06-03-2020 05:56:42
BYes, it has to do with the bluetooth Samsung smart watch (again). When the last software upgrade came out, it fixed that issue using a Samsung S10. Now seems to be an issue again on the Samsung S20. Just tried this "Rapid Ring App", and it does work. Thank You, as this is a short term fix, but would prefer to have it fixed in main app., so I can use the dashboard and pick anyone of the (5) camera's I view live.
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06-03-2020 06:54:08
- D
Hi, i am also having trouble with connecting to live view. In both apps it will not work. As soon as i open the app on my old S10 i am not having the problems. I hope you can help us.
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17-05-2021 08:18:52
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Eagle328
Have you tried uninstalling, rebooting your phone and the reinstall the app yet?
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06-03-2020 04:30:51
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