Ring Security Cameras

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U
Ring Indoor Camera Recognizes Astro as a Person
troubleshooting
wireless-security-cameras

When on patrol at night. Can somebody please fix this? A one foot tall robot is not a person. Thanks.

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05-03-2023 01:10:42

Responses (1)

  • J

    Hi @userClark. You can try decreasing the motion sensitivity on your Indoor Cam to see if that helps. You can also [adjust your Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) to avoid areas where the Astro passes. We also have this Help Center [page](https://support.ring.com/hc/en-us/articles/115005914666-Advanced-Motion-Detection-in-Video-Doorbells-and-Security-Cameras) on how motion detection works on Ring Cameras.

    0

    06-03-2023 06:28:08

      U

      Ring, this is easy, just adjust the people detection algorithm on your end...

      0

      19-04-2023 02:16:57

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