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Ring Security Cameras

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Ring indoor cam
app-settings
troubleshooting
wireless-security-cameras
video-quality

Everytime I go to live view half the screen is blacked out. I've tried reboot it everything and still the same. Checked device health and still big black rectangle is in way of view

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22-06-2023 12:47:31

Responses (1)

  • T

    Hi @SurveilanceVan1. This could be due to a Privacy Zone. You can learn how to adjust your Privacy Zones in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360027979331-Understanding-Privacy-Zones). Let me know if this helps.

    0

    23-06-2023 04:03:16

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