Ring Camera loses connection with Xfinity Router (xb7)

I saw some post earlier regarding this issue before but I'm posting again... ever so often the XB7 updates/resets and the Ring camera will lose connection and I have to open the unit to reset the Ring and get the connection established - this is a cruel joke; pretty much renders the device useless especially when you're away and worse if you're on vacation. It defeats the main purpose of investing in this product line.I'm a technical person and also aware that both parties are finger-pointing at each other. This is happened 3 times already and I was on the verge of buying more Ring products but ... have instead decided to sell this device and give my business to a more responsive company.