Red, blue, green flashing lights

Brand new Ring stick up cam, battery powered, flashes red, blue, green at startup. The sequence never changes. The battery has been charged and i even pulled one from my peephole cam that is also charged and working, tried it in this new device. Even going through setup the light sequence is always red, blue, green. I click the button that says “flashing blue” in the app even though it’s not, wants to join the ring network, but fails. All the while flashing red, green, blue. Pushing the button does nothing, and if i hold it down for a long time for giggles, i guess it resets itself and comes back with a fan fare and then begins the red, green, blue flashing sequence. What..is..going..on! This is supposed to be simple and i bet there is a rash of bad cameras out there on the market because that might explain several open boxes at best buy today?