Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
D
New stick up camera "stopped receiving power"
troubleshooting
wireless-security-cameras
I received a replacement stick up camera a few days ago and it's having the same issue as the old one. There is a red symbol saying it's not powered and device health says it's connected to solar power but I don't have a solar panel. The old stick up camera had a battery stuck inside and the power drained when I temporarily moved the camera indoors, so I sent it back and got a replacement. It has no battery at all, but I also got an email warning the battery is low. The camera is working and I'm confident there's no electrical issue in my house.
946 •
0 •
0 •
17-07-2023 02:07:25
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Danny8890. If you have your Stick Up Cam wired but it's not detecting it in the Ring app, it is going to be related to this Community [post](https://community.ring.com/t/stick-up-cam-not-recognizing-wired/196081/22). There is a marked solution that informs you on what to do if you are still experiencing this concern.
0
18-07-2023 06:29:06
•