Ring Security Cameras
My stick up has full battery but will show critical battery
I have had two ring stick up cams and both have had a issue with the app saying battery is critical low. It goes into updating firmware and then it says battery is low and won’t show live view
529 •
0 •
0 •
11-11-2021 04:05:32
Responses (4)
- E
This article is very useful thanks for sharing[.](https://www.skylightpaycard.me/)
•0
11-11-2021 10:14:32
•
- E
This article is very useful thanks for sharing[.](https://www.skylightpaycard.me/)
•0
11-11-2021 10:14:32
•
- C
Hi neighbors! Try resetting your Stick Up Cam by holding down the setup button for 20 seconds. After the reset is done, walk through a fresh setup in the Ring App using the steps under Set Up a Device. It should then register the appropriate battery level since it wasn't doing so previously. Let me know if that helps. :)
•0
11-11-2021 09:32:01
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Patric82
Hi, I got the same problem yesterday with my Ring Stick Up Plug-in (3rd Gen) cam after Firmware update. I'm using Wired power, but get "Live View is disabled because [camera] has critically low battery".
0
11-11-2021 07:23:07
•