Responses (2)

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  trippvan

  Hey this is happening to me too, except in shades of pink and other times blue. This also happened to my flood cam last year and ring sent me another.

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  09-06-2020 11:21:48

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  Chelsea_Ring

  Hey neighbors! If you find your Floodlight Cam has an off picture, please try to reboot the device by cutting power from the breaker for a few minutes and then turning the power back on to it. From there, check the Device Health page to ensure the device is online, and if it is, check the Live View. In the event the image is still this off hue, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  10-06-2020 06:28:08

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  Mbaguio1989

  Him i have tried the following recommendation with rebooting my floodlight camera, but the yellowish color is still there..

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  09-03-2021 08:30:00

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  Camajapa

  i have the same problems

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  04-07-2021 04:16:29

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