Ring Security Cameras
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U
Mute playback on event history
hardwired-security-cameras
troubleshooting
When using the app to view Event History, I want to watch the video without playing the recorded sound from the video (which everyone within ten feet of me can hear!). How can I turn off the sound? There is a mute feature on the web browser, but I don’t see it on the app.
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02-11-2023 23:07:39
Responses (2)
- U
Having to turn the phone's volume down, and then back up when done, is very inconvenient. Why can't a simple mute button be added?
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23-08-2024 17:53:43
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Tom_Ring
Hi @user64925. For playback, the audio will reflect the volume on your phone. If you don't want audio, you'll need to turn the volume on your phone all the way down.
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06-11-2023 18:45:32
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