Ring Security Cameras
Motion detection intermittent
My new indoor security camera fails to notice all movement, or is delayed; it has failed to notice me entering the garage and leaving, or only just leaving after I have entered and got in to the car consistently. I have rebooted and reinstalled the camera and rebooted my router, toggled motion settings on and off. I have colour night vision switched on a too. Anyone has any advice?
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12-02-2020 11:11:14
Responses (2)
- R
Experiencing the same random intermittent recording. Did you resolve the issue on your cam?
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24-11-2020 04:35:34
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FExact same issue. I had a cheaper camera for years and never an issue. I’ve 3 cameras and bought some as Xmas presents and feel like returning them. Completely intermittent. Spots only some people on driveway and not others who are in exactly the same positions so it is nothing to do with different area. And then ring stop you from having a chat with them via their chat service about the issue which is really poor form. Come out and say if their is an issue and when it will be fixed or if it is a faulty camera.
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24-11-2020 12:08:42
DNo, I lived with it as it was mainly for me to check the garage was closed (automatic door), rather than accidently opening it. I moved motion sensitivity down a little. No difference really.
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24-11-2020 03:25:37
FAny chance ring could come on about this? It’s picking up only 20-50% of movement. Which is ridiculous and useless !
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27-11-2020 02:08:30
FHi, I’m outside the USA and the chat service feature is not letting connect to you. This issue is still happening . Only 30 minutes ago, it didn’t pick up a delivery . It is picking up more than before but still not all (getting 70% now , missing 30%) . And as I said , the location of the people coming into the zone is exactly the same. This is not reliable at all! What is the point paying the service for the year and having all of these cameras when it might not pick up the reason why they were purchased ? As security? Totally unreliable and very disappointed, as I said, I bought these to replace the older cheaper cameras that have SD cards. I have had to put that old camera back on now. I can even show you the person entering the driveway on the other camera , yet your device can’t detect it, and therefore there is no recording.
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28-11-2020 12:33:31
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Mannyshere14
If i was you i would return for a full refund and go for a camera that actually detects motion when you need it, as these RING cameras seem to have all lost the ability to detect motion when you expect it to or detects everything you dont want it to. Such a shame really as the whole concept of them and RINGS ethos is great. :cry:
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12-02-2020 05:50:36
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