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Ring Security Cameras

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Indoor camera stopped connecting to wifi

I have a 3 month old Indoor camera. It was working flawlessly. Suddenly it began to lose network connection. It would work for another 3-4 days then fail. Now it will not connect to anything.I have verfied the power. when i plug it in to a verified working outlet it does light up and flashes blue for 1 second. It does not ever enter set up mode and have the blue light flashing. I have rebooted router multiple times, tried different outlets and different wifi/chime pro options All other Ring devices work fine. I cannot find a way to contact actual Ring service for a hardware isue. I feel this is a warranty hardware issue.

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28-05-2020 05:21:11

Responses (2)

  • S

    I am having this same exact issue, did you ever figure this out?

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    28-05-2020 09:53:56

    • B

      The frustrating thing here is that two out of my three still work. I have three indoor cameras that worked beautifully until this morning. Two out of the three still work (beautifully) however one will not connect now. Not a single thing has changed. Router is still connected to the other cameras as well as other devices. This was just sudden. I did reset the camera and then I reset my router.

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      04-05-2021 04:17:06

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