Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
C
I think my flood light camera is Frozen....from cold
battery-video-doorbell
My flood light camera is in -10 degrees at night. I installed my cameras they worked fine for about 4 days. Then all of a sudden they are off line. Anyone have this issue? Any ideas on what I can do or how I have insulate them? This is on a property I am not at everyday so I was hoping to monitor to it while I was away. Can I reset the camera remotely or any other ideas?
661 •
0 •
0 •
25-01-2021 19:19:11
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @christinecma. The extreme cold weather can absolutely play a part in your camera going offline. Unfortunately, there is not a way to reset them remotely. When you are physically with the camera, you can turn power going to the camera off for 3 minutes, then turn it back on. This will prompt the camera to reconnect to your wifi. Additionally, you can press and hold the setup button for 20 seconds, then release. This will also cause the camera to reboot. I hope this information is helpful.
0
27-01-2021 17:59:21
•