Ring Security Cameras
How to connect to devices with multiple Android devices?
Okay, this is quite the challenge... I signed up on ring.com, in order to access these forums. All good so far... But now I want to sign up for a Protect Plan... this is immediately creating multiple issues: 1. When trying to purchase a Protect Plan, clicking on "Get Ring Protect Pro", takes me to a page with two tabs: Dashboard and Protect Plan ... but I cannot actually get to the Protect Plan tab - every time I click on that, it takes me back to Dashboard tab... this is true on both Firefox and Brave browsers... I cannot proceed from there. 2. When I try to install the app on my phone, apparently it is not compatible with my Samsung Galaxy S5 phone (Android 6.0.1) ... that's fine, I actually want to access my devices from a browser on my desktop PC ... but I don't see any way to do this... is there a secret trick somewhere?
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18-08-2022 09:04:39
Responses (2)
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AHA!!! problem solved... So I tried calling Ring customer support; I got through quickly, and the lady who I spoke with clarified for me: I cannot sign up for a Protect Plan until I already have a device installed... meaning that I can't get the 10% discount on my first device... That's all there was to it!! My only real complaint is that I wish the dashboard page had told me, when I tried to select Protect Plan tab, that I couldn't get there because I didn't have a device yet... that would have made all clear!! Okay, cool... I'm off to buy my first device!!
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18-08-2022 10:11:13
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derelict
1. I definitely am not using a VPN 2. I am not blocking javascript 3. I switched to Chrome, where I *also* am not using a VPN, and am not blocking javascript. I *still* cannot go to the Protect Plan tab, it always switches me back to Dashboard.
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18-08-2022 09:35:15
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