S
Havent received shipment of replacement product since Nov 26, 2022
negative-feedback
cs-support
billing
Request ID - plc37d4-24b5 Having concerns with the installation of the Ring Indoor Cam, I contacted Ring Support. They realized there was an issue with the device and offered to replace it. As such, they created a Request id on Nov 26 to ship the product. In spite of several follow-up calls, I keep hearing back it will take months to reach Dubai. Please support in resolving this concern quickly.
306 •
0 •
0 •
01-03-2023 05:06:14
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Spiky. The Ring Community is not a direct line to support, it is a public neighbor-to-neighbor forum. We don't have access to account or shipping information. To get an update on your replacement request, you would need to follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406).
0
02-03-2023 08:31:45
•