Ring Security Cameras

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K
Gateway Spoofing
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cs-support
wireless-security-cameras
network

Hello all, My network management system has detected suspicious activity on my Ring stick-up camera: ![Screenshot 2022-11-19 173612|690x117](upload://vWFIuWl4xuGqdEvOj0HnSNCDBOu.png) This is the only device on the network that is bringing up the Gateway Spoofing alert. Speaking to Ring customer services got me nowhere, who kept telling me ‘Ring devices are safe’. Can anybody shed some light on what is happening here? Is this a bug? Cheers, Shy.

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19-12-2022 01:04:51

Responses (1)

  • C

    Hi @king_shy. Which model of Stick Up Camera do you have? You can find the model name on the Device Health screen. Depending on which Stick Up Cam you have, this sounds like it could be a similar situation to what neighbors are discussing in [this thread](https://community.ring.com/t/new-firmware-rolling-out-that-breaks-ethernet-connectivity/169969/5), where they noticed that the MAC address for their Stick Up Cam was changing.

    0

    19-12-2022 03:51:38

      K

      Hi @Caitlyn_Ring, I have a Stick Up Cam (Battery 3rd Gen) on up to date firmware. I will take a look at the other thread and see if it is relevant here - my first thoughts though are that it isn't as the IP address performing the spoofing is the same as that of the camera.

      0

      20-12-2022 03:39:08

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