Ring Security Cameras

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N
Floodlight Camera

We've had the ring floodlight cam for quite some time. Wireless connection is strong as I installed a router a few feet away. The picture quality is excellent. We've even used the audio to have a neighbour close our garage door. The problem is only about half the events are caught. How does it capture us going for a dog walk one day and then not the next. Similarly with cars going in and out of the garage? If I was to rate the device it would only get a 2.5 out of 5. Any help appreciated.

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12-12-2019 18:53:06

Responses (2)

  • D

    Have you adjusted your motion sensitivity? The problem I have is I have it set to only trigger on people, but I'm getting triggers of other stuff too. The opposite of your complaint.

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    12-12-2019 21:56:33

      N

      No I haven't adjusted the sensitivity lately. Not sure if it would help given it catches half the events that are similar. E.g., half the people, half the cars, etc..

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      12-12-2019 22:38:29

  • P

    I've recently noticed the same problem. For instance, the snow plow driver didn't trigger the camera one day that i know he was here where as he has triggered it before. I thought i was capturing all events, but now i am wondering how many I have missed.

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    13-12-2019 20:46:05

      N

      Interesting. So my first day with increased sensitivity resulted in some events caught but missed my wife coming home. A car goes right into the garage and shouldn't be missed. It caught her leaving and me leaving and coming back. So why the miss?

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      14-12-2019 03:03:43

      N

      Overall many more events are being captured with the increased sensitivity. However I'm not crazy about looking at squirrels. Still it is much improved.

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      25-12-2019 15:02:18

      C

      If you have people mode on it will not sense cars. It looks for the silhouette of a human. If you dont have people mode on then it should sense the car but then you get all the squirrel alerts. Unfortunately neither scenario is perfect. Usually people get out of cars so they would be detected that w

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      25-12-2019 17:54:42

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