Floodlight camera loses connection

I have had the ring system for 2 weeks now. Everything was fine until a couple days ago. I have a flood light camera looking out over the driveway and it loses connection when I’m not home. I will have connection all night and soon as I leave to go to work, it drops. It also very seldom reconnects. I’ve called Support a couple times but unfortunately it works when I’m home. It’s hard to troubleshoot when I’m not home. I have also purchased a Chime Pro and it doesn’t seem to be helping. I have a brand new router and getting very good speeds from Comcast. Any ideas?