Responses (4)

C
carlx7
It seems like something gets stuck or gets loose inside these cameras. Here is [a video I shared from my Ring account where I smack the side of the camera](https://ring.com/share/d6773c9a-1415-4e57-af1b-b2ba3fee1523) and the pink clears right up. This was something suggested by other users on this forum and it worked. Not sure if it is a permanent solution. Time will tell. If your camera is in warranty or you are able to replace it, that is probably your best best. It seems to be a hardware problem.
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28-03-2021 18:27:41
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C
csauerman
Hi I’ve had a pink image for years and have been searching for a solution on and off with nothing. But today I found the answer! The night filter is just stuck, so all you have to do is knock it a few times. I tapped it with a mallet on either side, and it’s all fixed now. Sheesh! 
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10-07-2021 17:48:47
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C
csauerman
Hi I’ve had a pink image for years and have been searching for a solution on and off with nothing. But today I found the answer! The night filter is just stuck, so all you have to do is knock it a few times. I tapped it with a mallet on either side, and it’s all fixed now. Sheesh! 
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10-07-2021 17:48:47
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Reply
C
csauerman
Hi I’ve had a pink image for years and have been searching for a solution on and off with nothing. But today I found the answer! The night filter is just stuck, so all you have to do is knock it a few times. I tapped it with a mallet on either side, and it’s all fixed now. Sheesh!
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10-07-2021 17:57:49
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Reply