Ring Security Cameras

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Floodlight Cam Wired Plus - Light won't turn off and go into Motion Detect Mode
hardwired-security-cameras
troubleshooting

Hi all. I just had two new Floodlight Cam Wird Plus installed this weekend and I am having trouble with one of them. The one in the front of my house works great. I have it set to Motion Detection, so the light is off unless someone walks under it. The one in the back of my house isn't working as well. At night, the light goes on and stays on. And I have noticed in the app that the "Lights" toggle is on.. however when I switch it to off, it switches back to the on position by itself. The only way I can get the lights to turn off is to turn off the Motion Detection, however I don't want to do that because that is the whole point of the unit. Does anyone else know why this would do this and what I can do to fix it please? I got a WiFi extender thinking that as the problem and that isn't the case. The camera works great, and the lights are nice and bright. I just can't get them to work in Motion Detection mode. Help! And thank you.

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19-09-2022 12:02:08

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