Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

H
Floodlight Cam light won’t turn off
hardwired-security-cameras
wiring

I moved my Floodlight Cam from one side of the yard to the other. It was working fine in the first location but now the floodlight lights won’t turn off. When I turn off the light on the app, I can hear a click on the floodlight cam but the light stays on (even though the app) says the lights are off.I was dumb and didn’t take a picture of how I wired it the first time but after looking at wiring videos, I’m all sorts of confused. I’m wondering if the lights aren’t turning off because I wired it improperly. Attached is a picture of my wiring system and I’m wondering if someone can tell me how to properly connect it to my junction box.![image|375x500](upload://YgI6WOtmak03eaWvsvSzZwYx1d.jpeg)

2593

0

1

02-07-2021 16:29:20

Responses (2)

  • H

    Also, I don’t know if this is important information but the floodlight was originally controlled by one light switch and now it’s moved to a spot that is controlled by two light switches

    0

    02-07-2021 16:37:40

    • H

      I fixed it. I must've left some wires behind from the old fixture, but if anyone ends up having the same problem I did, I connected the camera's neutral wire with the fixture's neutral then I connected both of those neutral wires to the house's neutral wire. Then I took the red wire from the camera and connected it with the black wire from the fixture. Then I connected the camera black wire to a wire extension that then hooked up to the black wire on the house.Everything works fine now. Hope this helps anyone with the same issue.

      1

      03-07-2021 02:21:11

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members